Disney Hong Kong Allegedly Made Dying Visitor Wait for Help

HONG KONG (Deutsche Presse-Agentur) – Disney is being sued by a Singaporean woman who claims her dying mother was made to wait nearly three hours for an ambulance at the Hong Kong theme park, a news report said Monday. Nge Yoi Chan , 82, fell ill at the new Hong Kong theme park in its first month of opening last September. She was pronounced dead upon arrival at hospital. Her daughter Joanna Boey told the South China Morning Post Disney did not offer first aid when she fell ill and made her wait half an hour for a bus to the Disney hotel. Hotel staff allegedly refused to make an emergency call on her behalf and an ambulance was turned away at the front entrance, Boey claims. Boey, whose mother died of con-gested arteries, said it was nearly three hours from the time her mother fell ill to the arrival of an ambu-lance to take her to hospital. She told the newspaper she would file law suits in Hong Kong and the US. A Disney spokeswoman told the newspaper an internal investigation found staff had “handled the case in the most appropriate manner, taken care of the situation and given immediate attention.” While not refer-ring to the ambulance being allegedly turned away, she said first aid personnel attended to the woman immediately and that hotel staff called an ambulance straight away. The incident is the latest in a string of public relations hiccups at the Hong Kong theme park which opened last September.